Frequently Asked Questions

Got questions? We've got answers! Find everything you need to know about booking your ultimate gaming party.

We serve Wesley Chapel and surrounding areas. Mileage charges may apply for locations outside our primary service area. Contact us to confirm availability for your specific location.
Our gaming truck can accommodate up to 20 players simultaneously! We have multiple gaming stations with high-definition screens, ensuring everyone gets to play.
We offer a huge selection of games for all ages and preferences including the latest releases, multiplayer favorites, sports games, racing games, and family-friendly titles. We carry games for Xbox, PlayStation, and Nintendo systems.
No problem at all! Our gaming truck is fully climate-controlled and weatherproof. Rain or shine, the party goes on. The truck is completely enclosed and comfortable in any weather conditions.
Yes! Every rental includes a professional game coach who will help manage gameplay, assist with game selection, ensure fair play, and make sure everyone has an amazing time.
We recommend booking at least 2-3 weeks in advance, especially for weekend dates. However, we'll do our best to accommodate last-minute bookings based on availability.
All you need to provide is a parking space and access to a standard electrical outlet. We bring everything else including the truck, games, equipment, and professional staff.
We cater to all ages! We have age-appropriate games for young children, teens, and adults. Just let us know the age range of your guests when booking, and we'll ensure we have the perfect game selection.
We ask that food and drinks stay outside the gaming truck to protect our equipment. However, players are welcome to take breaks to enjoy refreshments and then return to gaming.
We understand plans can change. Cancellations made 7+ days before the event receive a full refund. Cancellations made 3-6 days before receive a 50% refund. Unfortunately, cancellations within 48 hours are non-refundable.
We typically arrive 15-30 minutes before your scheduled start time to set up and ensure everything is ready to go. Takedown is equally quick at the end of your event.
Absolutely! If we don't have another booking immediately after yours, we're happy to extend your rental time. Just let our game coach know during your event, and we'll arrange the extension.
Yes! We have various packages ranging from 2 to 4 hours, and we can customize your experience with tournament setups, themed gaming sessions, and more. Contact us to discuss your specific needs.
Yes, our gaming truck is equipped with a wheelchair-accessible ramp, ensuring everyone can participate and enjoy the gaming experience.
We maintain strict cleaning protocols between events, all equipment is regularly inspected, and our professional staff is trained in safety procedures. The truck also has climate control, proper ventilation, and emergency exits.

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